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RUS   ENG sunday, 27 june, 2022

Vacancy / IT / IT On-Site Support Engineer, office work

Place of work: Atyrau
Employer: International company

IT On-Site Support Engineer
Office, 5/2

• ITIL-processes knowledge: Able to articulate the vision for the IT processes used in work: Change Management, Incident Management, Request Fulfillment, Asset & Configuration Management;
• EUC equipment: Able to install and maintain equipment, provide diagnosis of hardware problems;

• Network and Infrastructure: Able to identify and provide initial diagnosis of network connection issues by using troubleshooting utilities. Has knowledge of server environment, e.g. virtualization, backup systems, etc.
• Microsoft products and technologies: Has knowledge of software products e.g. Operating system, Office suites, Server family, tools: MS Active Directory and Exchange tasks management;
• Third-party software: Knowledge of installation and troubleshooting of office environment applications;

• Good communication skills (English, Russian, Kazakh languages)

• Higher professional (technical or engineering-economical) education

• At least 2 years of experience in IT services, working in complex IT environment on engineer role

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